Contact Us

Oh, and por favor mantengase alejado de las puertas

Well hey there, pals! How can we help? Let’s get you where you need to go…

Hop on the Monorail

Need technical support with products, courses, or logins? Email us at support@wishuponaplanner.com and we’ll get you taken care of asap.

Take the Ferryboat

Have a question? Please take a look at the FAQ below before emailing us.

Step aboard the Skyliner

Have a question that isn’t answered in the FAQ? You’ll find a contact form at the bottom of this page.

Q

FAQs

I’m interested in the Insider’s All-Access Pass but my trip is happening before you’re opening it again. Wah!

Don’t worry!—everything is still available to purchase in our Planning Shop for instant access. 

I’m new here and want some help with deciding what to do first!

Yay! We’re happy you’re here, and we’re even happier that you’re giving yourself the tools to have an even better vacation!

If you’re ready to dive right in, we recommend starting with the Parks Strategy Playbook so you can stay out of long lines (trust us, it's necessary...Disney is NOT a place you can wing it).


I have a question about my vacation.

We hear ya – when you’re planning a big trip, all sorts of questions can come up! Unfortunately, we get hundreds of messages each day asking for personalized advice, and it’s impossible to get to all of them.

That’s why we’ve stuffed everything we possibly can into our Planning Shop!




You guys are brilliant and I want you to help plan my vacation!

Thank you! We are honored!

Unfortunately, we do not provide any services and we are not a travel agency.

But, with a few hours of proper planning, we're confident we can take you from fresh baby beginner to super park pro.

We do have some recommendations for great agents on our Favorites page.

Can you recommend an expert travel agent?

Of course! We have two favorites: our bff and expert friend Haley and the Magic, and our other dear friend Emily and her entire We Do Travel Right team.

I’d love to submit feedback/testimonial/ concerns/product idea or request.

First, thanks for taking time out of your busy life to let us know you had a great experience or to share your feedback! You can use the form below or email us at support@wishuponaplanner.com.

If you had a great experience, we always appreciate a review on our official Facebook page. Did we tell you you’re the best?

I want to work for Wish Upon a Planner!

We know – this line of work sounds like a lot of fun! In reality, though, we spend 90% of our days dealing with technology and marketing and not chilling on the hub grass sipping bottomless LeFou's Brews (rude, right?). We’re a small team and we don’t have frequent openings, though we do occasionally hire experienced writers, editors, and park researchers. In the rare instance we do have openings, you can find all the details on our Jobs page

If you're a blogger and trying to grow your website, we occasionally welcome the thoughtful guest blog post. Use the Contact Form below and give us the details we need.

I want to partner with Wish Upon a Planner!

We love working with and supporting other small businesses and creators—are we're occasionally available for podcasts, interviews. etc. Just hit us up using the form below.

Advertisements, affiliates, referrals, etc.:
While we love supporting other small businesses, we typically only recommend products and services that we’ve organically found, tested, loved, and grown to trust.

If you have a product or service you’d love for us to try, though, you can send us more information using the contact form below. Unfortunately, due to the volume of messages we receive, we’re not able to guarantee a response. 

We currently do not use any display advertising on our site. 




Contact Us

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Here we go!

Please read before using this form: this form should be used for technical issues and inquiries, not trip advice or questions that should be directed to Disney. As you can imagine, we receive hundreds of messages a day of people asking for trip planning advice, and it'd just be impossible to get to them all. We recommend crowdsourcing your question in our Facebook planning group. If you submit a question about personalized planning, we unfortunately will not be able to respond. 

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