Contact Us

Oh, and por favor mantengase alejado de las puertas

Well hey there, pals! How can we help? Let’s get you where you need to go…

Hop on the Monorail

Need technical support with products, courses, or logins? Email us at support@wishuponaplanner.com and we’ll get you taken care of asap.

Take the Ferryboat

Have a question? Please take a look at the FAQ below before emailing us.

Step aboard the Skyliner

Have a question that isn’t answered in the FAQ? You’ll find a contact form at the bottom of this page.

Q

FAQs

I’m interested in the Insider’s All-Access Pass but my trip is happening before you’re opening it again. Wah!

Don’t worry!—everything is still available to purchase in our Planning Shop for instant access. 

I’m new here and want some help with deciding what to do first!

Yay! We’re happy you’re here, and we’re even happier that you’re giving yourself the tools to have an even better vacation!

If you’re ready to dive right in, we recommend hitting our Planning Shop so you can start creating your parks strategy (trust us, it's necessary...Disney is NOT a place you can wing it).

All the templates, systems and tools you could ever want and need to know about getting the most out of your Disney visit are there. Also—there's a happiness, money-back guarantee on everything in the shop ;)

Want a little strategy sample first? We got you! Snag the 26/8 Method, our easy, no-fail system for grabbing the Disney dining reservations you want most – including the ones that are super in demand. This is one of our most popular strategies ever, and we get raving reviews from happy Disney-goers year-round. 

I have a question about my vacation.

We hear ya – when you’re planning a big trip, all sorts of questions can come up! Unfortunately, we get hundreds of messages each day asking for personalized advice, and it’s impossible to get to all of them.

That’s why we’ve stuffed everything we possibly can into our All-Access Pass & Planning Shop. Our All Access Pass opens 4x a year to new members (you can check the date on that link!)—but if you want some planning goods sooner, hit the shop!




You guys are brilliant and I want you to help plan my vacation!

Thank you! I'm totally honored. I do work with people 1-on-1, but only in a limited capacity. You can hit this link for more deets if you're ready to invest in a strategy session. Remember that All Access Pass holders and teachers get $100 off  these 1-on-1 sessions.

Otherwise, most economical way to get access to me? Join the next round of the All Access Pass. Your membership will get you access to the Wish Upon a Planner VIP group, where I hold monthly Q&As, plan audits, and more. 

Can you recommend an expert travel agent?

Of course! We have two favorites: our bff and expert friend Haley and the Magic, and our other dear friend Emily and her entire We Do Travel Right team.

I’d love to submit feedback/testimonial/ concerns/product idea or request.

First, thanks for taking time out of your busy life to let us know you had a great experience or to share your feedback! You can use the form below or email us at support@wishuponaplanner.com.

If you had a great experience, we always appreciate a review on our official Facebook page. Did we tell you you’re the best?

I want to work for Wish Upon a Planner!

We know – this line of work sounds like a lot of fun! In reality, though, we spend 90% of our days dealing with technology and marketing and not chilling on the hub grass sipping bottomless LeFou's Brews (rude, right?). We’re a small team and we don’t have frequent openings, though we do occasionally hire experienced writers, editors, and park researchers. In the rare instance we do have openings, you can find all the details on our Jobs page

If you're a blogger and trying to grow your website, we occasionally welcome the thoughtful guest blog post. Use the Contact Form below and give us the details we need.

I want to partner with Wish Upon a Planner!

We love working with and supporting other small businesses and creators—Ali is occasionally available for podcasts, interviews. etc. Just hit us up using the form below. You can also check out our fancy Media Kit right here.

Advertisements, affiliates, referrals, etc.:
While we love supporting other small businesses, we typically only recommend products and services that we’ve organically found, tested, loved, and grown to trust.

If you have a product or service you’d love for us to try, though, you can send us more information using the contact form below. Unfortunately, due to the volume of messages we receive, we’re not able to guarantee a response. 

We currently do not use any display advertising on our site. 




Contact Us

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Please read before using this form: this form should be used for technical issues and inquiries, not trip advice or questions that should be directed to Disney. As you can imagine, we receive hundreds of messages a day of people asking for trip planning advice, and it'd just be impossible to get to them all. We recommend crowdsourcing your question in our Facebook planning group. If you submit a question about personalized planning, we unfortunately will not be able to respond. 

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